General Inquiries & Feedback
For non-urgent questions, partnership inquiries, or general feedback. General Inquiries & Feedback Have a suggestion, a business question, or just want to share your thoughts on Neogenix? We'd love to hear it!
Our Average Response Time is 2-5 business days.
FAQ: Your Questions, Answered
What models can I access with Neogenix?
Our platform will launch with support for models from OpenAI (GPT series), Anthropic (Claude series), Google (Gemini series), and Meta (Llama series). We are constantly adding more and will be launching our own model very soon!
Is my data used for training?
Absolutely not. Your conversations on any paid plan are private and are never used to train any models. For the free tier, we may use anonymized data to improve our service, with an explicit option to opt-out.
When will I get access if I join the waiting list?
We are rolling out invites in batches to ensure a stable and high-quality experience. Joining now secures your spot in line, and Pro plan members will get priority access.
Can I upgrade or downgrade my plan later?
Yes, you can change your plan at any time directly from your account settings once the platform is live.
What models can I access with Neogenix?
Our platform will launch with support for models from OpenAI (GPT series), Anthropic (Claude series), Google (Gemini series), and Meta (Llama series). We are constantly adding more and will be launching our own model very soon!
Is my data used for training?
Absolutely not. Your conversations on any paid plan are private and are never used to train any models. For the free tier, we may use anonymized data to improve our service, with an explicit option to opt-out.
When will I get access if I join the waiting list?
We are rolling out invites in batches to ensure a stable and high-quality experience. Joining now secures your spot in line, and Pro plan members will get priority access.
Can I upgrade or downgrade my plan later?
Yes, you can change your plan at any time directly from your account settings once the platform is live.